Frequently asked questions

No one can control life. Accidents, natural disasters, life-threatening viruses could happen at any time. No matter if you are aged 30, 50 or 70, something unexpected could happen to you at any time. Your loved ones who are now counting on you in everyday life may not know what to do if he/she lost you suddenly in one day. lastWords can help you to better prepare yourself and your family to avoid any chaotic situation after your death.

You can set up your wishes e.g. funeral arrangement, organ donation, etc. as well as individual last words to your loved ones in this app. Our system will send you an email on a regular basis and also reminder emails to confirm if you are still alive or not. If our system could not get any feedback from you, you are assumed dead. Then, all your uploaded messages, files, videos, etc. will be sent out to your designated recipients.

It is our premium function for you to schedule your messages to be sent in future, probably after your death. You can send a birthday wish message to your daughter on every of her birthday or a celebration message on your anniversary to your spouse every year or any scenario that you can think of…..

Your data will be securely stored in the database hosted by Google Inc. The database is hosted on SSL (Secure Sockets Layer) which is a typical security technology used to establish an encrypted link between a server & client.

Your data is protected by the Data Privacy Ordinance where applicable. Please refer to [Data Privacy Policy] in the User Agreement.

If you have any concerns about either security or privacy regarding your personal information such as names, email addresses, uploaded files and etc. that used in this app, you can have an option to erase completely all data. There will be no way to retrieve those deleted files. 

Basically, there is no limitation on the types of files that you may upload.

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